Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.
Where do I return products bought in store/from a retailer?
If you wish to return a product, the store or retailer from which the product was originally purchased will be happy to assist you on presentation of the till invoice. In principle, returns regarding JACK WOLFSKIN products can be processed by any store. This also includes products purchased in trekking, outdoor and sporting goods retailers or via mail order.
Please note: If the product was not purchased in a JACK WOLFSKIN STORE, a refund of the purchase price can only be processed by the retailer from whom the product was originally purchased.A refund can only be made on presentation of the invoice.
Our website uses cookies which we have broken down for you in the categories below. You can specify at any stage which cookie category you wish to activate or deactivate by means of the cookie settings.
You will find detailed information on the cookies we use as well as the opt-out options in our data privacy policy.
Please remember that cookie settings apply to the specific computer in use and the current browser, so you will have to repeat the procedure if you have several computers and/or browsers. If you delete your cookies, these settings are reset.
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Personalisation
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Statistics
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Marketing
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Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.
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