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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Shipping & Delivery

Where does Jack Wolfskin deliver to?

Cross-border deliveries (outside the country in which the order was placed) are currently not possible for logistical reasons.
The billing address must be in a Member State of the European Union (EU) or in a Member State of the European Economic Area (EEA) and the delivery address must be within the delivery area of the online shop selected by you.

You can find an overview in which countries our Jack Wolfskin online shops are available and thus an order is possible here.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)

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Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)