Find your opportunity
We are looking for brave summitteers who don´t want to stay put. Leave your footprint at Jack Wolfskin.
We Live to Discover
Jack Wolfskin lives to discover and encourages people to go on new outdoor adventures, connecting with nature and rewilding themselves. Through sustainable German engineered apparel, footwear and equipment that protects and inspires, we enable everyone to experience more moments of outdoor discovery. Our success is based on a shared wanderlust and the collective input from our team of free spirits, forward thinkers and discoverers. Sharing the same values, we focus on having a positive impact through product innovations, more sustainable solutions and business practices as well as advocacy programs.
We encourage an open forum of ideas throughout all departments and honor collaborative discoverers who lead by introducing new paths. A career with Jack Wolfskin is anything but ordinary.
Jack Wolfskin lives to discover and encourages people to go on new outdoor adventures, connecting with nature and rewilding themselves. Through sustainable German engineered apparel, footwear and equipment that protects and inspires, we enable everyone to experience more moments of outdoor discovery. Our success is based on a shared wanderlust and the collective input from our team of free spirits, forward thinkers and discoverers. Sharing the same values, we focus on having a positive impact through product innovations, more sustainable solutions and business practices as well as advocacy programs.
We encourage an open forum of ideas throughout all departments and honor collaborative discoverers who lead by introducing new paths. A career with Jack Wolfskin is anything but ordinary.
We Live to Discover
Jack Wolfskin lives to discover and encourages people to go on new outdoor adventures, connecting with nature and rewilding themselves. Through sustainable German engineered apparel, footwear and equipment that protects and inspires, we enable everyone to experience more moments of outdoor discovery. Our success is based on a shared wanderlust and the collective input from our team of free spirits, forward thinkers and discoverers. Sharing the same values, we focus on having a positive impact through product innovations, more sustainable solutions and business practices as well as advocacy programs.
We encourage an open forum of ideas throughout all departments and honor collaborative discoverers who lead by introducing new paths. A career with Jack Wolfskin is anything but ordinary.
Jack Wolfskin lives to discover and encourages people to go on new outdoor adventures, connecting with nature and rewilding themselves. Through sustainable German engineered apparel, footwear and equipment that protects and inspires, we enable everyone to experience more moments of outdoor discovery. Our success is based on a shared wanderlust and the collective input from our team of free spirits, forward thinkers and discoverers. Sharing the same values, we focus on having a positive impact through product innovations, more sustainable solutions and business practices as well as advocacy programs.
We encourage an open forum of ideas throughout all departments and honor collaborative discoverers who lead by introducing new paths. A career with Jack Wolfskin is anything but ordinary.
Join us as soon as possible at our headquarters in Idstein as a Orderbook Management Specialist (m/f/d).
The story begins
- Ensure the proper execution of assigned orderbook and customer accounts, providing updates throughout the end-to-end process to customer service specialists, sales teams, and customers until successful order delivery.
- Provide expertise in internal operations, processes, and systems to enhance seasonal order fulfillment.
- Analyze and develop solutions to overcome allocation challenges and achieve the best possible fulfillment of upcoming dispatched deliveries.
- Oversee delivery process issues, returns, bankruptcies, and other potential factors that could impact the originally planned turnover.
- Support queries related to delivery failures, quality issues, damages, or returns and collaborate with relevant parties to implement mitigation plans.
- Initiate corrective actions when necessary, working with key departments such as Sales, Retail, E-Commerce, Finance, Supply Chain, Logistics, and IT to resolve issues.
- Assist the Customer Service Specialist team with mass updates to the orderbook or manual order allocation tasks.
- Interpret reports to identify irregularities in the orderbook and provide data-driven recommendations.
- Support the development and maintenance of KPIs to closely monitor business performance.
- Troubleshoot support tickets and contribute to training and on-the-job learning initiatives to strengthen knowledge and understanding of Orderbook Management.
- Create and update documentation to ensure business knowledge is effectively maintained and accessible at all times
Your proven path
- Bachelor’s degree in Business Development, IT, or a related field.
- Minimum of 2 years’ experience in the Sports/Fashion supply chain or Sales Operations environment.
- Ability to manage multiple seasons simultaneously while maintaining priorities to achieve the set turnover.
- Strong analytical skills – capable of working with diverse data, identifying patterns and trends, and drawing meaningful conclusions.
- Ensure orderbook accuracy by adhering to company guidelines and executing orders precisely to meet channel and customer expectations.
- Self-driven approach with the ability to independently initiate and complete projects.
- IT skills – knowledge of SAP S4 Hana and Power BI reports is a plus.
- Strong interpersonal skills with the ability to work across all levels of the organization and align teams with required objectives.
- Fluent in English, additional languages are a plus.
We are an outdoor gear company and we act like it
- An international working environment and a sustainable and responsible company in all areas
- We combine flexible working hours and hybrid working with modern workplaces and a casual dress code
- In a sporty, familiar and continuously developing environment, success is just an important factor for us, as well as the balance offered by sports activities in nature, a membership in eGYM and Likeminded
- In addition, we offer bike leasing, free coffee, tea and water, employee discounts and team events that you will remember with pleasure
Want to join us?
Join us and apply online at our career portal, stating your desired salary and earliest start date.
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We, at Jack Wolfskin, are offering you an exciting job opportunity in a continuously developing working environment with flat hierarchies, short decision-making paths and swift implementation.
Contact us
Do you have any questions about job vacancies, application processes, speculative applications or other topics? Please feel free to contact our HR specialists:
HR specialists
recruiting@jack-wolfskin.com Please note:
We can only answer questions here and do not accept applications sent to this email address. Please submit applications online via our career portal. Email applications will not processed.
We can only answer questions here and do not accept applications sent to this email address. Please submit applications online via our career portal. Email applications will not processed.
Please note: We can only answer questions here and do not accept applications sent to this email address. Please submit applications online via our career portal. Email applications will not processed.
